rocketbatch Privacy Policy

German / English 

German version prevails.

This privacy policy applies to all products, websites and Services offered by rocketbatch (the “Services”), but does not apply to any third party websites that may be linked to our Services, which will be governed by their own privacy policies.

The terms “We”, “Us”, ”Our” mean rocketbatch. The terms “You” and “Your” refer to You, as a subscriber or user of our Services. The term “Personal Information” means information that You provide to Us and which relates to an identified or identifiable person, such as Your name, phone number, email address, and any other data that is tied to such information.

By using our Services, You agree to be bound by the terms of this privacy policy. If You do not agree with these terms, please do not use our Services.

Information We Collect and How We Use It

You may give Us information about You by submitting information on Our site (“Our Site”) or by corresponding with Us by phone, email or otherwise. This includes information You provide when You register to use Our Site, subscribe to Our Services, participate in discussion boards or other social media functions on Our Site, and when You report a problem with Our Site. The information You give Us may include your name, address, email address and phone number, personal description and photograph.

We will use this information:

  • to carry out Our obligations to provide the Services to You under any terms of service between You and Us;
  • to notify You about changes to Our Services;
  • to ensure that content from Our Site is presented in the most effective manner for You and for Your computer;
  • to allow You to participate in interactive features of Our Service, when You choose to do so;
  • to provide You with information about parts of the Services We feel may interest You;
  • as part of Our efforts to keep Our Site safe and secure;

We may also collect certain non-personally identifiable information. Non-personally identifiable information is information that does not personally identify You, including anonymous information and aggregate data. We may use this information to understand better how Our visitors use the Services, research Our visitors‘ demographics, interests, and behavior, improve the Services, provide visitors with customized Services and information, and for other similar purposes. We may combine this information with personally identifiable information. We may share this information with others for information or promotional purposes to the extent permitted by law. We reserve the right to use this information in any manner permitted by law.


If You contact Us to provide feedback, register a complaint, or ask a question, We will record any Personal Information and other content that You provide in Your communication so that We can effectively respond to Your communication.

When You use the Services, We receive and store certain information regarding Your use of the Services. Examples include IP addresses, browser types, domain names, and other statistical data regarding Your use of the Services. We may use this data in a way that does not disclose any of Your personally identifiable information, including, but not limited to, for purposes of developing new product and service offerings.

We may send cookies to Your computer in order to uniquely identify Your browser and improve the quality of Our service. The term “cookies” refers to small pieces of information that a website sends to Your computer‘s hard drive while You are viewing the site. We may use both session cookies (which expire once You close Your browser) and persistent cookies (which stay on Your computer until You delete them). Persistent cookies can be removed by following Your browser help directions. If You choose to disable cookies, some areas of Our Services may not work properly or at all.

We may use the information We collect in connection with Your use of Our Services (including Your personal information) in order to investigate, enforce, and apply Our Terms of Service and Privacy Policy.

Disclosure of Information
We may disclose Your Personal Information (a) in response to a request for information if we believe such disclosure is in accordance with any applicable law, regulation or legal process, or as otherwise required by any applicable law, rule or regulation; (b) if we believe your actions are in violation of Our Terms of Service and Privacy Policy, or to protect the rights, property and safety of Us or others; (c) to any companies within Our group and select third parties such as business partners or subcontractors; and (d) in the event that We sell or buy any business or assets in which case We can disclose your Personal Information to a prospective buyer or seller of such business or assets.

The Services may contain links to third party websites to which We have no affiliation. Except as set forth herein, We do not share Your Personal Information with those third parties, and are not responsible for and accept no liability for their privacy practices. We suggest You read the privacy policies on all such third party websites.

We take commercially reasonable steps to protect Your Personal Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. We use up to date TLS-encryption when transmitting data via Our systems. However, We cannot guarantee that all Internet or email transmission is fully secure or error free and except for Our guarantee to use commercially reasonable and up to date measures to technically secure any data transmission, We cannot guarantee their absolute security and We therefore cannot be held liable for intercepted information sent via the Internet or for third parties using revoked, stolen, forged, or otherwise insecure certificates. You should therefore take special care in deciding what information You send to Us via email and keep this in mind when disclosing any Personal Information to Us or to any other party via the Internet.

Terms and Modifications to this Privacy Policy.  
We may modify this Privacy Policy at any time, and We will post any new versions on this page. These changes will be effective immediately for new users of Our Services and become effective to existing users as they continue to use the service after the effective date of a posted change. If You do not wish to permit changes in Our use of Your Personal Information, You must notify Us prior to the effective date of the changes that You wish to deactivate Your account with Us. Please note that at all times You are responsible for updating Your Personal Information and to provide Us with Your most current contact information.

Data protection according to GDPR

If GDPR is applicable, e.g. because you are collecting personal data from persons in the EU.

1 - Order processing contract

rocketbatch processes data on your behalf, therefore acting as processor. In this constellation, an order processing contract between you and rocketbatch is necessary, which regulates the responsibilities and obligations in compliance with GDPR. The contract also contains the technical and organizational measures.


1. Download the order processing contract → (German only) and fill it out
(If not browsing in your browser head over and download the document from
2. Sign the contract; either digitally, or printed and scanned
3. Send contract via email to
4. The contract will be digitally signed back, whereupon it becomes valid

2 - Register of procedures / Privacy policy for participants

The GDPR requires that all persons subject to data processing are informed about the processing of their personal data. rocketbatch therefore recommends creating your own privacy policy / register of procedures (RP).

rocketbatch does not check if your company or YOU are DSGVO compliant.

Please also feel free to contact Us if You have any questions about this Privacy Policy or Our information practices with respect to Personal Information. You may write to Us at the following address:

Timo Reichen rocketbatch
Apfelbergweg 3
9000 St. Gallen